From Matt Barcomb on Twitter comes this gem of a tweet::

  1. Software
  2. Working software
  3. Working tested software
  4. Working tested deployable software
  5. Working tested deployed software
  6. Working tested deployed useful software

I love these states identified by Matt Barcomb. [Note: I numbered the points for his Twitter post.]

Too many companies stop in the continuum somewhere between Level 2 and 5 but rarely achieve Level 6. Time and budget runs out before Level 6 can be achieved.

Yet, Level 6 is where real value and return-on-investment occurs.

Level 6 is about addressing the needs of the stakeholders or end-users–the people who have real work to do with the software. So very many software deployments fall flat for so many reasons but useful is paramount.

When software is being deployed, those preparing it need to constantly remind themselves that everything they are doing is for the benefit of the stakeholders or end-users, not for them.

Too often, bonuses are tied to meeting dates, and not based on usefulness which undermines adoption. It is time to look at how bonuses are earned. It is too easy to throw software over the wall without regard to achieving Level 6.

Photo Credit: BK2000 on Flickr

Thought for the week:

“If Felix Baumgartner can jump from a capsule at the edge of space and skydive at supersonic speeds to earth, what’s stopping you from doing that thing you are hesitating to do?”@DanielJPeter (on Twitter)

What do you think? I welcome your comments! Dave Gardner

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Dave Gardner

Dave Gardner is a management consultant, speaker, author, and blogger based in Silicon Valley. He's been in the front row for the birth and evolution of Silicon Valley, the innovation capital of the world. Since 1992, Dave Gardner focuses on making the complex simple around people, process and technology. Dave is the author of Mass Customization: An Enterprise-Wide Business Strategy - How Build to Order, Assemble to Order, Configure to Order, Make to Order, and Engineer to Order Manufacturers Increase Profits and Better Satisfy Customers.


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