We often hear that a company is implementing an ERP, CRM, PLM or a product configurator system. Yet, by these very words, there is a lack of appreciation of what is really occurring:

You aren’t implementing an information technology system; you are changing the way work gets done.

By itself, information technology accomplishes nothing. Leverage comes from the integration of people and process with the information technology.

Most projects focus too much attention on the technology and too little on people and process.

A successful project must be a collaboration between the business team (the people who end up living with the efficacy of the business application) and the I.T. team. The joint mission is delivering an application that enables the business team to accomplish its essential mission with greater efficiency and execution control.

Business teams must actively engage with I.T.–their future relies on it. Only through active engagement will the business teams thrive.

Thought for the week:

“Achievement seems to be connected with action. Successful men and women keep moving. They make mistakes but they don’t quit.” – Conrad Hilton

What do you think? I welcome your comments!

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Note:  This posting is based on my weekly “Thank God It’s Monday” that helps you and your company thrive! To receive an email version of “Thank God It’s Monday” to start your week inspired, subscribe here.

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Dave Gardner

Dave Gardner is a management consultant, speaker, author, and blogger based in Silicon Valley. He's been in the front row for the birth and evolution of Silicon Valley, the innovation capital of the world. Since 1992, Dave Gardner focuses on making the complex simple around people, process and technology. Dave is the author of Mass Customization: An Enterprise-Wide Business Strategy - How Build to Order, Assemble to Order, Configure to Order, Make to Order, and Engineer to Order Manufacturers Increase Profits and Better Satisfy Customers.


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