Killing A Company Slowly

“If we get orders and we don’t supply it and satisfy our customers, we’re going to fail as a company.” -John McCranor, vice president of warehouse operations, Lifetime Brands Inc., in the Wall Street Journal I had a client that seemingly loved post-order crisis management: Orders were shipped incomplete The Read more…

Requirements Analysis to Correct Operational Problems with Configurable Products

Correct Operational Problems with Configurable Products Industry: Semiconductor Capital Equipment Role: Project Manager Number of people working on Assignment: 20 people in Sales, Marketing, Manufacturing, Order Services, Production Control and Finance Duration of Engagement: 2 months Problem Presented: Our firm was referred to client as being an “expert” who could Read more…

Define the User Interface for a Rule-Based Software Application to Properly Configure and Validate a Customer’s Orders

Configurator Application Design Industry: Semiconductor Role: Business and Technical Expert Assigned to End-User Number of people working on Assignment: 2 – client staff; 3 IT staff; 7 Accenture consulting personnel (project managers and programmers) Duration of the engagement: 7 months Problem Presented: Information Technology and outsource I.T. consulting staff were Read more…