Killing A Company Slowly

“If we get orders and we don’t supply it and satisfy our customers, we’re going to fail as a company.” -John McCranor, vice president of warehouse operations, Lifetime Brands Inc., in the Wall Street Journal I had a client that seemingly loved post-order crisis management: Orders were shipped incomplete The Read more…

Requirements Analysis to Correct Operational Problems with Configurable Products

Industry: Semiconductor Capital Equipment Role: Project Manager Number of people working on Assignment: 20 people in Sales, Marketing, Manufacturing, Order Services, Production Control and Finance Duration of Engagement: 2 months Problem Presented: Our firm was referred to client as being an “expert” who could help them implement a configurator application—a Read more…

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