Regardless of the industry you’re in, if your customers want to order a la carte, then the customer-facing and sales-facing approach must be consistent with the A La Carte Customer® business model.
Taking that leap to make changes feels like an overwhelming, risky, and daunting task, but you know your growth and marketplace demand it.
After working with Dave, his clients proclaim he is masterful at painlessly doing what they and others thought was undoable around Mass Customization and simplifying processes for sustainable gains in productivity, profitability, and customer satisfaction.
Whether your business has suffered a downturn, reduced headcount, you’ve grown in recent months or years or you want to stay ahead of the competition, it is critical that you take some time to figure out where you stand and where you need to improve to blow away the competition.
Dave Gardner can save his clients a lot of money. What he does is complex and sophisticated, usually affecting every organization in a company.
Our system for selecting features and options was near non-existent and operations consistently in gridlock. Dave designed and implemented a system that not only solved these problems, but satisfied everyone’s information needs.
Dave Gardner helps companies address the tough challenge of how to better meet customer needs and simultaneously reduce costs.
Normally, it’s three strikes and you’re out. In this instance, it only took two. The CVS Sequoia Station store in Redwood City, California, has a chronic understaffing situation in the pharmacy department creating a bad Read more…
The problems with off-the-rack CPQ software solutions are in what the software doesn't address. The vendor application you chose is a small part of the solution.
Configurability and the back office black hole happens if no guidance is offered in the ordering process. Imagine going into a restaurant that merely tells you they serve “food.” They provide no insight into the Read more…
