Configurable Products & Services

Move Away From “Mass Customization”

What’s in a concept? Everything. I recommend you move away from the concept “mass customization?” “Mass customization” is: Not getting traction in board rooms Seldom mentioned in the Wall Street Journal An oxymoronic, confusing concept I favor different language for the expression “mass customization:” To order Configure-price-quote Configure-to-order Engineer-to-order Build-to-order Read more…

Entrepreneurship

Entrepreneurial Success

Here are some ideas I’ve been capturing about entrepreneurial success that might interest you: For business-to-consumer (B2C) apps, getting 3 million sign-ups only suggests things are just getting “interesting” from a venture capital point of view. The bigger issue is continued use and adoption of the app (stickiness) and its Read more…

Strategy

Your Business Of Tomorrow

Comcast, one of the world’s largest cable companies, offers a provocative line in a radio advertisement: “You can’t build the business of tomorrow on the network of yesterday.” Does this make you think? Are you relying on antiquated systems and processes that barely serve the needs of your employees, your Read more…

Entrepreneurship

Enabling Yes

Businesses that thrive lead, not follow. I believe it was Wayne Gretzky who espoused the notion that you need to focus on where the puck is going to be, not where it is in this moment. This is great advice in business as well. I attended an off-site retreat with Read more…

Strategy

Strategy Versus Execution

Harvard Business Review has an interesting article created by PriceWaterhouseCoopers: In a 2013 survey of nearly 700 executives across a variety of industries, our firm asked respondents to rate the effectiveness of the top leaders of their companies. How many excelled at strategy? How many excelled at execution? … These Read more…