Background Image

I.T. C.I.O

Home  /  I.T. C.I.O

23.Jul, 2017 0

Enterprise Applications Change How Work Gets Done

We often hear that a company is implementing an ERP, CRM, PLM or a product configurator system. Yet, by these very words, there is a lack of appreciation of what is really occurring: You aren’t implementing an information technology system; you are changing the way work gets done. By itself, information technology accomplishes nothing. Leverage comes from the integration of people and process with the information technology. Most projects focus too much attention on the technology and too little on people and process. A successful project must be a collaboration between business team (the people who end up living with…

9.Jul, 2016 0

How To Think About Enterprise Solutions

Armed with a credit card and access to cloud-based solutions, departments can quickly solve their pain point independent of what other departments are doing or really need. While this may work in the short-term, will it be scalable in the long-term? Have you considered what your need will be in a year or 2 or are you just looking to put out the immediate fire? Imagine a company needs an ERP system. While it makes sense to buy a complete, comprehensive ERP solution from one vendor because of the seamless integration of functionality, security, information sharing, etc., I’ve never seen…

27.Sep, 2015 0

Requirements Analysis to Correct Operational Problems with Configurable Products

Industry: Semiconductor Capital Equipment Role: Project Manager Number of people working on Assignment: 20 people in Sales, Marketing, Manufacturing, Order Services, Production Control and Finance Duration of Engagement: 2 months Problem Presented: Our firm was referred to client as being an “expert” who could help them implement a configurator application—a tool to select features and options associated with a broad and diverse set of product lines for a semiconductor capital equipment manufacturer. Assessment and Steps: Prospective client asked our firm principal to assess an “off-the-shelf” configurator application that the company had purchased, by attending a 2-day seminar on this product….

27.Sep, 2015 0

Reduce Time Required To Validate A Customer’s Order Requirements by 80%

Industry: Semiconductor Role: Project Manager Number of people working on the assignment: 3 Duration of the engagement: 5 months Problems Presented: Client requested that we investigate the use of imaging technology to help him reduce his order acceptance cycle time from 5 days to 1. Upon meeting with his department manager, it became apparent that imaging technology would not help him resolve the cycle time issue. Assessment and Steps: Conducted a Needs Assessment to understand what areas were adversely impacting the client’s cycle time. We learned that expert knowledge needed to validate a customer’s order requirements was dispersed throughout this…

27.Sep, 2015 0

Define the User Interface for a Rule-Based Software Application to Properly Configure and Validate a Customer’s Orders

Industry: Semiconductor Role: Business and Technical Expert Assigned to End-User Number of people working on Assignment: 2 – client staff; 3 IT staff; 7 Accenture consulting personnel (project managers and programmers) Duration of the engagement: 7 months Problem Presented: Information Technology and outsource I.T. consulting staff were not appropriately identifying and addressing the end-users’ business and technical requirements for a new “Configurator” application. Our client needed help in defining the business and technical requirements for a sophisticated “configurator” application used to define a customer’s requirements for custom semiconductors as well as assistance dealing with programming personnel. Assessment and Steps: Helped…

27.Sep, 2015 0

Define Business Processes for Migration to New Configurator Application

Industry: Semiconductor Role: Project Leader Number of people working on Assignment: 6 client personnel Duration of Engagement: 2 months Problem Presented: Client had to convert data from an existing computer application to a new computer application for approximately 1,000 custom semiconductors. This conversion effort would take place over a period of several months and involve a great deal of complexity in terms of queuing special requests, identifying problems resulting in things being put on hold while being transferred to be worked in separate work queues, etc. Our firm had to be able to monitor the status and progress of a…

27.Sep, 2015 0

Create Operations Infrastructure for a High-Tech Start-Up Company

Industry: Large Format Color Printer Role: Project Manager Number of people working on Assignment: 1 consultant/programmer, 9 client personnel Duration of Engagement: 4 months Problem Presented: Client needed assistance defining an operational infrastructure necessary to transition the company from being a start-up “product development” company to a complete sales, manufacturing, service and distribution company. Assessment and Steps: • Created a set of Document Control procedures covering part numbering, change control, control of purchased components • Defined user interface for an On-Line Document Control System • Converted existing departmental part numbering systems into a unified corporate system • Released design using…

27.Sep, 2015 0

Integrate ERP with Business Process

Leverage ERP Investment, Improve Operational Efficiency, Reduce Inventory and Cycle Times Industry: Engineer-to-Order Capital Equipment Manufacturer Role: Project Manager Number of people working on Assignment: 6 people Duration of Engagement: 9 months Problem Presented: Prospect contacted our firm about the need to define a “part numbering system” for a 35- year old company. Just before the initial client meeting, we learned that there were also significant issues with respect to inventory control. During the initial client meeting, the CEO identified his concern that the company had not benefited from its investment in ERP and that the use of the ERP…

11.Sep, 2015 0

10 Lessons a Mid-Sized Manufacturer Learned Implementing ERP

For 7 months, I helped a 35-year old, mid-Michigan capital equipment manufacturer with 45 employees build a new foundation to improve operating efficiency and support future growth. This effort included defining enterprise-wide business processes and integrating these processes with the Enterprise Resource Planning (ERP) system that the company had purchased 2 years earlier. It is worth sharing some “lessons learned.” This project started because of the following problems identified by senior management: • unreliable inventory accuracy, • problems meeting customer delivery commitments, • people dependencies through-out the company, • declining operating margins, and, • a chaotic work environment. Let’s take…

7.Sep, 2015 0

How To Avoid Information Technology Project Failures

Note: This article was written for Consulting to Management, the journal of the Institute of Management Consultants and was published May 2000. Consultants are often are called to help turnaround information technology projects that have gone awry. Companies continue to invest heavily in information technology solutions in the hopes of improving operating efficiency and combating the effects of downsizing. Yet, all too often, the actual project benefits are at great variance with the expectations set during the software procurement cycle. Craig Barrett, a former President and Chief Executive Officer of Intel Corporation, offered the following “pet peeve” in a recent…