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Author Archives : Dave Gardner

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29.Oct, 2017 0

Proper Mindset To Dominate Your Market

In Dell’s 2017 Report to Customers, Dell Technologies opens with the following thought: “One year ago, we created a unique family of businesses 100-percent focused on accelerating customer successes further and faster. In our annual report to you, our customers, we celebrate your success and thank you for allowing us to be part of it.” This is a powerful mindset. How closely does this align with your company’s mindset? If it doesn’t, you’ve got some work to do. Thought for the week: “It is not enough to be busy. So are the ants. The question is: What are we busy…

19.Oct, 2017 0

America’s Attempt at Supersonic Aircraft

This is a fascinating video about America’s attempt to design and commercialize a supersonic aircraft to compete with the Concorde. There are many technical challenges that Boeing adopted that undermined the project. Some good lessons here. Dave GardnerDave Gardner is a management consultant, speaker, blogger and author based in Silicon Valley. He’s been in the front row for the birth and evolution of Silicon Valley, the innovation capital of the world. Since 1992, Dave Gardner has focused on making the complex simple. He can be reached through his website,, or via phone at +1 408-475-7068.

15.Oct, 2017 0

Sexual Harassment And Predation

Many women have been wondering why men don’t speak out about sexual harassment and sexual predators. Please indulge me. For the past couple of years, I’ve felt nauseous hearing about sexual harassment and sexual predators—people who use their power over the opposite sex to obtain advantage. It’s the notion of “power over” that is so disturbing. “Power over” implies a sense of entitlement. Harvey Weinstein and Bill Cosby are celebrities who have acted as sexual predators for years. Once the stories come out, they act as though they have been victimized, not their accusers. Bill Cosby claims his improper acts…

7.Oct, 2017 0

What Happens In Vegas Stays in Vegas

Like many of my readers, you awoke to the news of the horrific act of domestic terrorism in Las Vegas this past Sunday. While I had an issue of Thank God It’s Monday written, I pulled it. It wasn’t a day for “business as usual.” I see a lot of people going through life as though they are living life in a video game: The person wildly changing lanes in a dangerous manner that puts others in danger due to their recklessness. A driver speeding at about 100 mph on the left-hand freeway shoulder throwing dust and debris into the…

24.Sep, 2017 0

Becoming More Valuable Year After Year

In an article I authored for called How Much Experience Do You Have?, I quoted my then CEO, Harold Pinto, who offered: “Someone who repeats the same year of their life fifteen times doesn’t have 15 years of experience; they have one year of experience repeated fifteen times.” Employees need to work with their leadership team to innovate processes, innovate products, and grow to make more profound contributions. Employees need to make themselves more and more invaluable by diversifying their experience and their ability to contribute. Here’s an example in my life. I was Manager, Customer Support Services, at…

10.Sep, 2017 2

Business Ethics Run Amuck

You probably heard about the following stories in the news this past week: Equifax announced a cybersecurity breach of information providing hackers with everything they need to assume a person’s identity: social security number, address, birth date, address, full name, etc. This was announced some 6 weeks after the last intrusion in July; the breach started in May. Equifax claims 143 million people are affected. And, here’s the icing on the cake: If you go to Equifax’s website to find out if you’ve been hacked, you have to accept that you are automatically opting out of suing them via an…

3.Sep, 2017 0

That Embarrassing Moment When…

I lease an office in Silicon Valley. After normal business hours, I discovered the men’s bathroom was running quite low on toilet paper. The office manager was out of the country on an extended vacation but left a phone number for us to contact if we needed something. I got the phone number and quickly sent a text message: Me: Hello, Gerardo–there’s no toilet paper in the men’s room in Building 26. Thanks for your help with this. Dave Gardner Me (moments later): Never mind. A colleague showed me a backup supply. Recipient: I’m glad you found the backup supply….

27.Aug, 2017 0

Is Capitalism A Problem?

In the July 11, 2017, article in Fast called Are Your Ready To Consider That Capitalism Is The Real Problem, Dr. Jason Hickel and Martin Kirk write: In February, college sophomore Trevor Hill stood up during a televised town hall meeting in New York and posed a simple question to Nancy Pelosi, the leader of the Democrats in the House of Representatives. He cited a study by Harvard University showing that 51% of Americans between the ages of 18 and 29 no longer support the system of capitalism, and asked whether the Democrats could embrace this fast-changing reality and…

20.Aug, 2017 0

Brand Impact Is Customer Impact

Robin Sharma, a man who describes himself as “#1 best selling author of The Leader Who Had No Title, Founder of the Titan Academy and a Humanitarian offers: “We live in a world where people are forgetting about the power of quality, whether it’s a coffee-maker, a car, whether it’s a jacket or a pair of shoes. When you’re producing anything and releasing it to the world, make sure it’s of the highest quality.” “Whatever is worth doing at all is worth doing well, ” offered Philip Stanhope, 4th Earl of Chesterfield, who lived from 1694 to 1773. We have…

13.Aug, 2017 0

White Supremacists: Stand Down

What happened this past week in Charlottesville, Virginia, could have happened anywhere in the U.S. The rallying point was a decision of the local government to remove a statue of Robert E. Lee, general of the Confederate Army of Northern Virginia during the U.S. Civil War. The agitators in the conflict were white supremacists and neo-Nazis. My definition of white supremacist is anyone who is intolerant of non-whites. When a white supremacist sees any person of color, they associate their mere existence as the raison d’être for everything that is wrong in their life or the life of some white…